Customer Service Advisor

Customer Service Advisor

Barker Munro recruitment have a new role as a Customer Service Advisor working for a long established insurance broker with an exceptional reputation for customer service within their specialist field. This role offers a great opportunity to further your insurance career and will support you in your CII studies.

We are looking for an ambitious individual who is capable of providing outstanding customer service to new and existing clients. This opportunity will suit someone who ideally already has a track record of delivering customer service but equally we are open to applications from individuals who are seeking an opportunity to get your ‘foot in the door’ for a career within the customer service world. 

The role of Insurance Advisor is a multi-faceted role, which requires the ability to multi task and understand the need to create and maintain long term relationships with customers. As a self-motivated friendly individual, there will be an expectation to show initiative, be organised and be driven to provide fantastic service, expert advice to clients and support the Agents in handling existing insurance accounts.

You will work at the heart of their expanding local insurance business, proactively identifying new cross-selling opportunities for General Insurance, Financial Services and Risk Management Services. Insurance knowledge isn’t essential. We’re keen to source the right fit of person who can then learn the insurance business. Some experience and exposure of customer service and working in an office and answering calls as well as dealing with customers in person are all skills that are required. 

The salary is competitive and the position is full time standard office hours of 9am – 5pm, five days a week. There may be occasional weekend work during the course of the year.

As a caveat to the above, there is also a consideration for a Supervisor or Team Leader who can manage a team of up to 10 staff – salary will be paid in line with this level of role.

If this role as Insurance adviser is of interest, please send your CV to Barker Munro recruitment Ltd, using the relevant link.